Morelo's Auto Service
Auto Repair Shops in Waukegan, Illinois
4.2 (216)
| Category | Auto Repair Shops Β· Brake shop, Car repair and maintenance service, Engine rebuilding service, Muffler shop |
|---|---|
| Address | 2919 Sunset Ave, Waukegan, IL 60087 |
| Street | Sunset Avenue |
| Area | Waukegan, Illinois |
| Phone | (847) 263-1899 |
| Google rating | 4.2 (216) |
| Source | Google Maps and public records Β· listed Oct 16, 2026 |
Hours
| Monday | 8 amβ7 pm |
|---|---|
| Tuesday | 8 amβ7 pm |
| Wednesday | 8 amβ7 pm |
| Thursday | 8 amβ7 pm |
| Friday | 8 amβ7 pm |
| Saturday | 8 amβ5 pm |
| Sunday | Closed |
About Morelo's Auto Service
Moreloβs Auto Service has been a trusted auto repair shop serving Waukegan, IL, Gurnee, Zion, Grayslake, and surrounding communities since 2002. Our experienced technicians provide reliable automotive repair and maintenance services to keep your vehicle performing at its best. We specialize in brake repair, engine diagnostics and repair, oil changes, preventive maintenance, and more. Committed to exceptional customer service, we offer convenient vehicle drop-off options and loaner cars for qualifying repairs lasting more than two days. At Moreloβs Auto Service, quality workmanship, honest recommendations, and customer satisfaction come first.
Located at 2919 Sunset Ave, Waukegan, IL 60087, Morelo's Auto Service operates as an auto repair shop serving Waukegan in Illinois. This page gathers the practical details people usually look for before visiting: where it is, how to reach it, when it opens and how customers rate it. Besides its main category, the business also describes itself as brake shop, car repair and maintenance service, engine rebuilding service, so it may cover more than the name suggests.
The business lists hours on 6 days of the week. On most of those days it is open 8 amβ7 pm. It is closed on Sunday. As with most places, expect changes around holidays; the phone number below is the fastest way to confirm. You can reach Morelo's Auto Service at (847) 263-1899; calling is usually the quickest way to ask about availability, prices or directions. More information is available on its website, morelosautoservice.com.
Its Google rating is 4.2 out of 5 from 216 reviews, a solid but mixed picture; reading the most recent reviews will tell you what to expect.
How Morelo's Auto Service compares with other auto repair shops in Waukegan
- Its 4.2 rating is below most of the 25 auto repair shops in Waukegan with at least 20 reviews, so read the recent reviews before you go.
- It usually closes at 7 PM, later than 23 of the 26 auto repair shops in Waukegan that publish their hours.
- It shares Sunset Avenue with 6 other listed businesses.
- Nearest other auto repair shops: Carranzas Car Care Inc (0.0 mi), Super Muffler Auto Sales INC (0.1 mi), Sunset Automotive (0.3 mi)
Before you go
- Check your vehicle for open safety recalls on NHTSA.gov; recall repairs are free at a franchised dealer.
- Ask for a written estimate before work starts and to approve any extra repairs first.
- Ask whether technicians are ASE-certified and what warranty covers parts and labor.
Latest Google reviews
The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.
Juan Gamboa a month ago
Been taking my cars here for years. Quick service and fair pricing.
Waleed 7 months ago
If there was an option to give zero stars I would give it to them, total scammers they give you a lower price at first and when they get the job done they add some additional βunknownβ charges that I wasnβt told about up until my car was ready. Definitely recommend going to the shop next to them, cheaper and probably do better work.
Mohammad Ahmed (Moe Ahmed) 8 months ago
Quoted $90 per axle for brake service. I supplied all parts. After my car was already in the shop, I was told two rotors were missing and asked to bring them. I returned with the parts within 35β45 minutes. No additional labor charge was disclosed upfront, yet an extra $100 was added after the work was completed. Had this been stated beforehand, I would have declined the rotor work. The woman acknowledged it was her mistake not mentioning the charge, but still required payment. Photos show the shopβs call time and parts pickup timestamp. When I raised the issue, the woman stated that reviews βdonβt matterβ because they have many of them and that she responds to low reviews the same way, as seen here. Adding undisclosed charges after starting a job is unprofessional. Go to the mechanic by the stop sign instead β better prices and no surprise charges.
karina quiroz Edited 11 months ago
I am beyond disappointed with the service at this mechanic shop. I originally went in to have a tire sensor replaced. They changed one sensor, but as soon as I left, the same warning light came back on. Over time, I returned at least eight times, and each visit I was told it was βa different sensor.β After replacing every sensor, the light still kept coming on. When I pointed out that there must be another issue, I was told, βmaybe itβs electrical,β but no one actually bothered to check. I lost so much time taking off work and sitting for hours at the shop with my toddler β all for the same unresolved problem. To make matters worse, when my power steering sensor light came on, I spent over $500 on that repair, only to pick up my car and see the same warning light still on. When I took it to another mechanic, they quickly discovered the real problem: it was just a bad battery. The first shop never even checked it! This was a complete waste of money, time, and energy. The lack of proper diagnosis, accountability, and professionalism is unacceptable. I would not recommend this shop to anyone. PS: see their reply " see what we can do" when they clearly know who I am and no one both
Martell Coleman a year ago
At first glance the shop doesnt look like much but it sure is a hidden gem! Took my car in for an alignment and the quickly discovered my car had other issues that some places would of just overlooked and took my money but morelos were honest, upfront and gave me an excellent price! Im very satisfied and will be back!
Frequently asked questions
Where is Morelo's Auto Service located?
Morelo's Auto Service is at 2919 Sunset Ave, Waukegan, IL 60087, in Waukegan, Illinois. Use the βOpen in Google Mapsβ button on this page for directions.
What kind of business is Morelo's Auto Service?
Morelo's Auto Service is listed as an auto repair shop and is also tagged on Google as brake shop, car repair and maintenance service, engine rebuilding service.
What are the hours of Morelo's Auto Service?
Published hours are Monday: 8 amβ7 pm; Tuesday: 8 amβ7 pm; Wednesday: 8 amβ7 pm; Thursday: 8 amβ7 pm; Friday: 8 amβ7 pm; Saturday: 8 amβ5 pm; Sunday: Closed. It is closed on Sunday. Hours can change on holidays, so call before a special trip.
Is Morelo's Auto Service open on Sunday?
No, Morelo's Auto Service is closed on Sunday.
What is the phone number of Morelo's Auto Service?
You can call Morelo's Auto Service at (847) 263-1899.
How is Morelo's Auto Service rated on Google?
Morelo's Auto Service has a Google rating of 4.2 out of 5 from 216 reviews.
Does Morelo's Auto Service have a website?
Yes, the website of Morelo's Auto Service is morelosautoservice.com (linked on this page).
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